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CUSTOMER RELATIONSHIP OFFICER at Manufacturing Company / TriGo Jobs Kerala Jobs – Recruitment – Job Search – Job Vacancies Calicut

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sales Job in Calicut / Kozhikode


at Manufacturing Company in Calicut / Kozhikode (Publishing date: 08-06-2015)


Job Profile:

Graduates with minimum 1 year of customer care experience. Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

Job Responsibilities:

  • Deal directly with customers either by telephone, electronically or face to face

  • Respond promptly to customer inquiries

  • Handle and resolve customer complaints

  • Obtain and evaluate all relevant information to handle product and service inquiries

  • Provide pricing and delivery information

  • Keep records of customer interactions and transactions

  • Record details of inquiries, comments and complaints

  • Record details of actions taken

  • Maintain customer databases

  • Communicate and coordinate with internal departments

  • Follow up on customer interactions

  • Provide feedback on the efficiency of the customer service process

Location: Calicut


Salary: Best in the industry

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